F R E Q U E N T L YMA S K E DMQ U E S T I O N S

Listed below are some frequently asked questions concerning certification. Should you have additional questions or need clarification we are here to help.

I have a certificate from a program I took at a college or university. Does this count as a license or certification when I apply for my CCM?
No. A certificate is given at the end of a course of study or class. An exam may or may not be necessary to be given the certificate. A certification requires an examination as well as continuing education to maintain it, and is issued by a state, federal, or individual credentialing organization.

My organization is certified through JCAHO. Does this mean I'm certified as a case manager?
No. JCAHO and URAC, through their accreditation process, do "certify" organizations in areas such as case management and disease management. However, true "certification" relates to an individual's professional credentials, rather than an organization's achievement.

Can I apply online?
Yes!! Click here to get started

Which examination prep course should I take?
The commission does not recommend or endorse any course. The examination content areas are identified in the CCM Certification Guide and the questions are written by certified case managers. There are no trick questions. All content is based on the essential domains of case management.

How should I study for the examination?
The CCM Certification Guide describes what is covered. The guide also contains sample questions and a reading list. The exam is practice based. Therefore it is important to review information that is not common or special to your own practice settings. The CCM Certification Guide describes what focus areas are covered and contains a list of sample questions. The exam is practice based. Therefore, it is important to review information that is not common or special to your own practice settings. The Glossary of Terms and Reference List found on the CCMC website may also be of assistance.

Who will know my score on the examination?
The CCMC will not release this information without your permission. The one exception is if you are involved in litigation and the CCMC receives a subpoena.

Where is the examination site nearest my home?
During the processing of your application you will receive a site selection letter listing all locations. We try to schedule at least one site in each state. However, a single large state may have several sites.

Why aren't LPNs or LVNs acceptable?
The eligibility criteria requires applicants to practice legally and independently without the supervision of another licensed professional.

Who oversees the Commission for Case Manager Certification?
The commissioners who oversee the certification process are professionals in the field of case management and represent many practice settings and disciplines. Commissioners are elected volunteers. Should you wish to be considered as a commissioner, please contact CCMC.

What is CCMC's relationship to other organizations?
Certain other organizations have developed websites that reference or provide hypertext links to this website. No such references or links should be construed as an endorsement by CCMC of such organizations, or that CCMC is affiliated in any way with such organizations. The CCMC hereby requires that the appearance, position and other aspects of any hypertext link to CCMC's website:
a) not be such as to damage or dilute the goodwill associated with CCMC; and b) not create the false appearance that any other organization is affiliated with or endorsed by CCMC.

Summary. CCMC believes that certification is valuable to case managers and knows from the growing demand for certified case managers that employers acknowledge this value as well. Our goal is to ensure that those who achieve certification possess the education, skills, and experience needed to deliver appropriate services to all they serve.

More questions? Check out our About CCMC page. Also, download and read thoroughly the complete CCM Certification Guide and CCM Appllication form. To download go to the Apply for Certification page.